Privacy Policy

Last updated: January 9, 2024

This Privacy Policy describes Windsor House Nannies, LLC (“us”, “we” or “our”) policies and procedures on the collection, use, and disclosure of your information when you use our services (“Services”). We use your information to provide and improve our Services. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

What information do we collect?

While using our Services, we may collect certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your name, address, email address, phone number(s), and payment details (for example, your credit card information).

We use this information to provide you with our Services; for example, to confirm your identity, contact you, provide you with advertising and marketing, and invoice you. We also use this information to ensure we comply with legal requirements.

We may collect data about how and when you access your account and our website, including information about the device and browser you use, your network connection, your IP address, and how you browse.

We use this information to give you access to and improve our Services. We also use this information to personalize the Services for you. Finally, we may use this information to provide you with advertising or marketing.

When do we collect this information?

We collect information when you visit our websites, sign up for and access our Services, or engage with us by email, web form, text message, phone, or post content on or through our websites or otherwise provide us with the information.

Information from Tracking Technologies and Cookies

We may use cookies and similar tracking technologies to assist us in providing and improving our Services. For example, we may use cookies to keep you logged into your account, and we may use data collection devices such as Google Analytics to help analyze our web page flow, measure promotional effectiveness, and provide you with information relevant to your interests. Tracking technologies we may use are beacons, tags, and scripts to collect and track information and to improve and analyze our Services. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some parts of our Services. 

  • Web Beacons. Certain sections of our Services, websites, and emails may contain small electronic files known as web beacons, software development kits, and other automated tracking methods that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics. This helps us measure performance and engagement.

Use of Your Information

We may use your information for the following purposes:

  • To provide and maintain our Services, including monitoring the usage of our Services.

  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to our Services.

  • To provide you with news, special offers, and general information about Services and events that we offer similar to those you have already purchased or enquired about unless you have opted not to receive such information.

  • To deliver targeted advertising to you: We may use your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interests and/or location and to measure its effectiveness.

  • For business transfers: We may use or share your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our Service users is among the assets transferred.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, marketing, and your experience. We do not share, disclose, sell, rent, or otherwise provide personal information to other companies other than to specific Windsor House Nannies businesses you are interacting with or to third-party apps or service providers being used to provide Services. 

The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Retention of Your Information

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

You may update, amend, or request that we assist in deleting your information anytime. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our Services. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Websites

Our Services may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: